![]() ![]() ![]() ![]() But be aware that this problem will reoccur once you're upgraded to macOS Sonoma, so you will need to work with your IT department to figure out what is breaking the plugin version in 6.0.27. We also encourage you to check the files with your own antivirus before launching the installation. The software is periodically scanned by our antivirus system. The download version of ZOTERO is 6.0.30. Please let us know if that fixes the problem for you. Thank you for downloading ZOTERO from our software library. You can test that by downloading this version of Zotero.dotm, moving it into your Word Startup folder, and restarting Word. We're also testing a new version of the plugin that should restore the previous communication mechanism on non-Sonoma Macs. You can tell your IT department that Zotero 6.0.27 uses curl from VBA to make an HTTP request to the Zotero app at 127.0.0.1:23119, since Sonoma blocks the previous communication method, and ask them whether there’s any security software or policy restrictions that would be blocking that. Zotero 6.0.27 changes the mechanism the Word plugin uses to communicate with Zotero for macOS Sonoma compatibility, so some security software or settings might need to be adjusted to allow the new communication method, and we're trying to figure out what that might be for the people experiencing this. Is this an institutional computer? Is there any non-standard security software on the system or policy restrictions on the Word installation? This is different, so I've moved this to a new thread.) (The thread you posted to was about a similar problem caused by CrowdStrike security software. ![]()
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